Tuesday 7 March 2017

There's nothing like a happy customer


It is a truth universally acknowledged that a business without customers is not a business, but merely a hobby. However little known the feelings or views of the customers may be, this truth is so well fixed in the minds of business gurus, that it is considered as the rightful test of whether the business is a going concern.

It would be a useful exercise therefore to look at what the customers of Magnetic Products Store are saying. A customer called Paul wrote:
We have used Adva Trading on four occasions over the years and always find their products excellent value, good looking and effective in their use. Delivery is prompt and they are safely packed. The introduction of the link tool is an added bonus for the customer. Have recommended to friends and will continue to do so.

A man called Ron wrote:
Have deal with this company for several years now, and have bought a number of bracelets during that time.The orders were always processed very quickly and arrived within days.The quality of the product is excellent, I have no complaints at all. Have never had to send anything back.I would highly recommend them.
While Diana commented simply:
Professional and efficient service with quick delivery


Ian mentioned a variety factors that met with his favour:
Excellent range of bracelets at good prices, speedy delivery and a very courteous and helpful gentleman whom I spoke to on the phone.
While Ruth was more succinct:
Very pleased with bracelet quick delivery
Similar brevity characterized David's:
Great service from start to finish, Thank you
While Neil took pains to point out that it was an:
Amazingly quick delivery. Great quality. My old bracelet had lost some of its magnetism. After 24 hours with the new dual magnet one am feeling better
With Lynda, brevity was again the order of the day:
Nice bracelet good quality arrived very quickly
Richard emphasized the speed of the service and the packaging:
Very speedy service. Seemed as though it was delivered before I finished ordering! Well packed and packaged.
Elaine, on the other hand was more concerned with the effect of the bracelet on her condition:
Very pleased with the bracelet. After a week I really notice the difference.
So top marks for MPS for quality products, fast delivery and customer service.

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